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Knowledge informs action. Action shapes identity. Who we are is a reflection of what we consistently learn and do. At Lock 8, we treat learning as a continuous discipline - refining our thinking, evolving our approach, and sharing what we discover along the way.

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8 Steps for “Making the Most of a Good Crisis”

There’s some debate about who first said, “Never waste the opportunity offered by a good crisis.” (N. Machiavelli, W. Churchill, R. Emmanuel). Whatever its origin, its meaning…
7 min read

They Can Handle the Truth: Communications Tips for Leaders during Crisis

In the 1992 legal drama film “A Few Good Men,” Colonel Nathan Jessep (Jack Nicholson) barks an iconic and scathing reproach to Lieutenant Daniel Kaffee…
4 min read

Pulling up from the Weeds of Cash Preservation

The number one reason startups die is that they run out of cash. This is well known; and plenty of resources currently offer excellent advice…
8 min read

Rule of Holes (Part 2): More Thoughts on Answering Deceptively Difficult Questions

This blog recently featured a post that invoked the First Rule of Holes (“Stop Digging!”). That piece had been triggered by some business-planning discussions; and it advocated…
1 min read

The Case for Drop Allowance: An Under-Used SaaS Metric

When I joined my first subscription-based software business in 1999, the term Software-as-a-Service wasn’t even a thing. Since then, SaaS has emerged as the dominant…
8 min read

“The first rule of holes: when you’re in one, stop digging!” Thoughts on Answering a Deceptively Tricky Question

The “law of holes” was drilled into my head as a kid; and it is sound advice. The problem, of course, is proactively identifying whether…
1 min read

Setting Cloud Services Strategy: 5 Lessons from 5 Years

In a previous post, I shared observations relating to the process of re-platforming a SaaS solution. I was grateful when a former colleague reached out to…
6 min read

CEO as…Chief Conversation Officer?

The CEO role can be described in countless ways. One definition comes from the Corporate Finance Institute, which states: “The CEO is responsible for the overall success of…
6 min read